Email Migration Information for HKCC Student

Important points

1. there is no change of login after migration (xxxxxxxxA).
2. Your email has been changed from @student.hkcc-polyu.edu.hk to @common.cpce-polyu.edu.hk.
3. Please use @common.cpce-polyu.edu.hk to login office 365 service (email / onedrive....).
4. You may receive duplicated notice from college during transition period (before 30 Sept 2021).

Reference information (Notice on 28 May)

To : All HKCC Student

From : Information Technology Unit

Date : 28 May 2021

Subject : Update on Email Account Migration Exercise for Student

Video Briefing to notice : Link

Referring to ITU announcement dated 8 Jan about the captioned exercise, it is to announce we shall start email migration exercise shortly.

Task	Description	Start Date	Action By
1.	Announce email migration exercise	December 2020	ITU
2.	Update OneDrive share link settings	18 Jan 2021	ITU, OneDrive Users
3.	Release user guide and update details of exercise on June	Early June 2021	ITU
4.	Start account and data migration	Early June 2021	ITU, Users
5.	Share file with students by using @common.cpce-polyu.edu.hk	9 June 2021	ITU, OneDrive Users

Q&A on Email migration

Question : I am HKCC student, what actions do I need to take before and after migrating to @common.cpce-polyu.edu.hk?

Answer

· avoid using @student.hkcc-polyu.edu.hk email, its OneDrive and related Microsoft 365 services during 1 – 7 June or you may experience service interruption

· setup @common.cpce-polyu.edu.hk in your mobile or PC on 9 June

Reminder on Zoom user

For student Zoom account, please archive all chat messages created in Zoom before 1 June if needed. All chat messages will be deleted after the email migration.

Login and reminder after email migration

Login Account before Migration

After Migration (Upon receive notification from ITU about the migration completed)

xxxxxxxxA@student.hkcc-polyu.edu.hk

1. Access the account New COMMON account Login URL: https://webmail.cpce-polyu.edu.hk Login Name: xxxxxxxxA@common.cpce-polyu.edu.hk 2. Data should be retained.  Students SHALL verify the data (e.g. email and calendar, files stored in OneDrive and sharing permission, video files in Stream, Teams group and membership, etc.) in Microsoft 365 account. 3. The primary email address is changed to xxxxxxxxA@common.cpce-polyu.edu.hk.  Students may verify the data.  Email sending to @student.hkcc-polyu.edu.hk will be received in New COMMON account’s mailbox. 4. The previous shared links of OneDrive/SharePoint are not accessible.  Student are advised to share the files in OneDrive/SharePoint again. 5. Sign out and login the related Microsoft Apps (e.g. Outlook, Teams, OneDrive, etc.) with New COMMON account again in your mobile devices if you are using this account for teaching.

You are welcome to visit Email Migration Web https://emig.cpce-polyu.edu.hk for announcement and reference information of this exercise. Should you have any questions, please contact ITU Helpdesk at 3746-0818 (HHB) / 3746-0819 (WK) or email to pfitoper@cpce-polyu.edu.hk.

Thanks for your attention,

John Cheung

User Support Team

Information Technology Unit